Yesterday, a friend and I made our “pilgrimage”
to Woodland Mall. Upon driving into the parking lot, the sights seem to
conflict—the walls and outside of the building are bland and aesthetically unappealing,
but the parking lots are filled with cars and people who, by their presence,
all seem to be saying the opposite of the outer walls. Then we walk inside and
begin to notice many details we passed by so many times in the past.
The interior of the mall is bright,
flushed with “natural” light provided not by windows, but by skylights in the
heights of the ceiling. The plants, however fake, look real and give the mall
an organic and “home-y” feeling. These are both things that Pahl pointed out in
his writing; things that I hadn't consciously observed before. Another thing I
noticed this time, was the different music playing throughout the mall. In the
corridors, the food court, and other central spaces (not in stores) there was
classical music playing. As you entered the stores, the music changed to pop
and hip hop. My hypothesis for this is, the classical music tries to make
people feel classy and get them to stay in the mall by making them feel at
home. The more popular and upbeat music is meant to drive sales. In addition, there were
literally advertisements and sale signs everywhere. You’d be hard-pressed to walk
past a store that didn't have some sort of bright colored sign vying for your
attention. They told every mall-goer who glanced their way that they NEEDED to
have this technology, this pair of shoes, or some other product. Both Pahl and The Persuaders mentioned how advertisements work, in order to gain
a purchase. But it’s more than that: they also try to gain buyer loyalty, and
to fill a space in the consumer’s heart.
One last thing that resonated with
me was in The Shopping Mall as “Stairway
to Heaven,” Leading Nowhere he talks about students asking questions of
people in the mall and getting stopped by security guards. A supposedly public
place that isn't really public. I found it funny, because a group of classmate
from my high school and I went to the mall last year to conduct a survey. The
questions were not biased towards God or Christianity (we never mentioned the
words “God” or “Christian” or anything along those lines); they merely asked
people their opinions on a couple issues. It was about 20 minutes into our
endeavor when a security guard asked us to “refrain from soliciting prayer.” So
we complied, left, and realized how a theoretically public place tried so hard
to keep people from thinking critically about the world around them.
Thanks for sharing, Heather. I especially appreciate that you point out that advertisers "try to gain buyer loyalty, and to fill a space in the consumer’s heart" and "how a theoretically public place tried so hard to keep people from thinking critically about the world around them."
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