“There, under a
skylight and high ceiling, were trees – indoors, with a small foundation and
reflecting pool – where I enjoyed playing while my parents sat and rested on nearby
benches, in a scene of blissful consumer contentment.” (Pahl, “The Shopping Mall
as ‘Stairway to Heaven,’ Leading Nowhere”). As Jon Pahl has described in his
article, the description above illustrates what is frequently called a
mega-church or shopping mall. This weekend, I had a chance to revisit the
Woodland mall, a shopping complex with more than a hundred shops, but with the
purpose other than shopping. I paid closer attention to the mall’s structure
and its persuasive and religious qualities.
In The Persuaders, the audience is being
warned of the advertisements and persuasions that the market try to allure. In
fact, the documentary described of how the market psychologically familiarizes us
to its product and inspires our desires. The mall welcomed us with a large and
spacious parking lot, which was enterable from various directions. Decorated with
the trees and bits of flowers, the parking area seemed not only aesthetic but
naturalistic. As humans beings originate from the nature, I felt familiar to its
surrounding environment. The outer structure of the mall was designed to invite
consumers from all four directions (north, south, east, west) with clear glass
doors. From high ceiling with transparent glass, bright lights, nature (green
trees), and to glittering floors, the mall welcomed and impinged an impression
that I am valuable person. The green nature allowed me to feel connected to the
nature and thus think that I belong to the mall too. Just with its attractive and
elegant interior design, the mall not only established a psychological mood for
shopping but sense of belonging with hope for luxurious life. Walking around
the whole mall, I realized that the shops fulfilled most aspects of people’s
desires and needs (exp. Clothe, shoes, food, accessories, electronics, bookstore,
and etc…). Although some shops were designed in unique style, most of the shops
had transparent large windows and doors. Mannequins and posters, which were
spotlighted with even brighter lighting, stood through the windows. Posters of
fashionable models seemed to convey a society’s standard of beauty. These
persuasive qualities encourage and force (in a way) consumers to purchase the
products. However, I noticed something else in this trip to mall after watching
The Persuaders. In the movie, it
describes about consumers’ emotional connectedness and brand royalty to
specific brands. According to the movie, consumers create sense of belonging in
the society by identifying themselves with certain brand and product. The
luxurious shops in the mall, in fact, seemed to contain their unique styles and
character. Apple store, for instance, had many visitors in the shop. Most of the
people enjoyed with the latest technology that the Apple Company has invented. The
Apple Store offered its consumers shared identity with its unique
characteristics and design. In additions, it enhanced Apple manias loyalty by
ensuring membership and emphasizing that they are creative than other majority
of people. Other stores such as the Banana Republic, the North Face, and the
Express are all examples of expensive stores but with different styles.
Although I could
not buy anything from the mall, I realized that the mall is certainly a church,
which competes for consumers’ loyalty to its religion. As other churches do,
the mall consists of all people coming together (“rich and poor, old and young,
black and white”), making it a “democratic, unifying, and universal place. (Pahl)”
The mall includes symbols to fulfill its existences. Ever green trees, which
are so frequently used in religions, are placed all over the mall to represent
that lives are eternal and abundant. Advertising slogans signifies “you” and
unity with the product. By unknowingly establishing certain expectations and
symbolism, the mall functions as one of the largest religion in America.
Glittering
windows
Welcoming
signs to the religion
Desires
conquer mind
Yay! Haiku! :) Thank you for sharing your insights, Jung Min. I especially appreciate your observation that "the Apple Store offered its consumers shared identity with its unique characteristics and design."
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